Shipping policy
Shipping Policy
We take great care in preparing every order to ensure it meets our standards of quality and presentation. Below is everything you need to know about our shipping process.
Order Preparation
Each order is thoughtfully prepared within 2–3 business days (excluding weekends and holidays). This preparation period allows us to carefully produce, inspect, and package every piece before it leaves our studio.
Once your order has been prepared and dispatched, you will receive a shipping confirmation email with tracking details.
Delivery Time
Delivery times vary based on destination and the shipping method selected at checkout. Estimated delivery timelines begin after the 2–3 business day preparation period and are provided by the carrier.
Please note that transit times may be affected by factors outside of our control, including carrier delays, weather conditions, or peak shipping periods.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery option.
Tracking
All shipped orders include tracking information, allowing you to follow your package from dispatch to delivery.
Address Accuracy
Please ensure all shipping details are correct at checkout. We are unable to assume responsibility for delays or delivery issues resulting from incorrect or incomplete address information.
Assistance
If you have any questions regarding your order or shipping, we invite you to contact us through our store’s contact page. Our team is always happy to assist.